How to choose a massage therapist in Brighton and Hove
Look for a therapist with a recognised qualification, membership of a register accredited by the Professional Standards Authority, insurance, clear prices and honest reviews. Massage therapists in the UK are not legally required to register, so these checks are down to you.
Last updated 24 October 2026 · Reviewed by Ruby Frances, qualified massage and waxing therapist
1. Check whether they are on an accredited register
The NHS explains that, apart from chiropractors and osteopaths, complementary therapists are not legally required to register. It advises looking for membership of a body accredited by the Professional Standards Authority.
The Complementary and Natural Healthcare Council (CNHC) is one such register, accredited by the Professional Standards Authority. Ask your therapist which register they belong to, and check their name on it yourself.
Sources: NHS: Herbal medicines and complementary therapies; Professional Standards Authority: CNHC accreditation renewal report (February 2024)
2. Ask about their qualification
A good therapist is happy to tell you where they trained and what level they are qualified to. Ask which treatments they are trained in, especially for specialist work such as pregnancy or sports massage.
3. Make sure they are insured
Professional therapists carry insurance for the treatments they offer. Ask before you book. A good therapist won't mind.
4. Look for clear prices
You should be able to see the price and length of every treatment before you book. If you have to phone to find out, ask why.
5. Read reviews, not just the star rating
Read a few recent reviews in full. Look for comments about pressure, listening and whether people came back. A long run of detailed reviews tells you more than a perfect score from a handful.
6. Notice whether they ask about your health
The NHS advises telling any therapist about medical conditions and all the medicines you take. A careful therapist asks before they start. If yours doesn't, mention them anyway.
Our therapists
Ruby Frances has been massaging and waxing clients across Brighton for more than eight years. She holds a diploma and several other qualifications, and is fully insured.
Questions people ask
Do massage therapists have to be registered in the UK?
No. The NHS explains that only some therapies, such as chiropractic and osteopathy, require registration by law. It advises choosing a therapist who belongs to a register accredited by the Professional Standards Authority.
What is the CNHC?
The Complementary and Natural Healthcare Council is a register for complementary therapists, accredited by the Professional Standards Authority.
What should I tell my massage therapist before a session?
Any medical conditions, injuries and all the medicines you take, as the NHS advises.